Privacy Policy

Privacy Policy for Guartech Solution LTD.

Effective Date: Oct 16 2023

1. Introduction

Welcome to Guartech Solutions LTD. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of personal information when you use our CCTV services, Access Control and alarm systems.

2. Information We Collect

2.1. Personal Information:

We may collect personal information, including but not limited to names, contact information, and other identifiable details necessary for providing our CCTV services, access control logs and alarm signals to assist in crime investigations.

2.2. Video Footage:

Our CCTV services involve the capture and storage of video footage for security and surveillance purposes. This footage may include images of individuals and may be considered personal information.

2.3. Access control :

Our Access Control systems log Events such as when and what door a card holder badged into a secure area.

2.4. Alarm Systems:

Our alarm systems send signals to a monitoring station. These signal include alarm events and “open/close” events.

3. How We Use Information

3.1. Service Provision:

We use the collected information to provide and improve our CCTV services, including monitoring and analyzing video footage for security purposes. We would also cross reference access control logs and alarm events. 

3.2. Legal Compliance:

We may process personal information to comply with legal obligations and respond to law enforcement requests.

4. Data Sharing and Disclosure

4.1. Third-Party Service Providers:

We may share personal information with third-party service providers who assist us in providing and improving our services.

4.2. Legal Requirements:

We may disclose personal information if required by law or in response to valid legal processes.

5. Security

We employ industry-standard security measures to protect personal information from unauthorized access, disclosure, alteration, and destruction.

6. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Your Choices and Rights

You have the right to access, correct, or delete your personal information. Please contact us using the information provided in Section 9 to exercise these rights.

8. Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices. We will notify you of any significant changes through our website or other communication methods.